Our special services
for our special clients


To accompany the customer from analysis to post go-live.

  • Analysis
  • System configuration
  • Customization

We provide our customers with all our know-how.
We make suggestions to optimize flows and processes, where necessary.
We recommend the most suitable hardware/software solutions, based on our experience:
– cloud servers; dedicated servers; printers; RF terminals; scales; packaging lines; put-to-light systems; and RFI systems


For autonomous, independent and informed management.

High-level user and on-the-job training on the use of all the Waterfall suite modules

help deskHelp desk

For targeted, timely and effective support.

  • Reporting service
  • Computer link
  • Assistance for correct software use
  • Technical support


To make all systems communicate with one another.

Ease of integration between different systems thanks to Waterfall ETL


To make sure that performances are always at the highest levels.

  • Software updates
  • Correction of any errors or malfunctions
  • Bug reporting service
Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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